CANCELLATION POLICY

We are committed to providing all of our clients with exceptional care in a timely manner. For this reason, we have instituted a 24-hour cancelation policy for all appointments. We understand that sometimes life gets in the way, and appointments need to be rescheduled or canceled. However, we kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another client who may be waiting for an appointment If you need to cancel or reschedule within 24 hours of your appointment, a fee of 20% of the service cost will be charged. If you do not show up for your appointment and do not provide any notice, the full cost of the service will be charged. If you are late, we reserve the right to cut your service. You will be charged for the service you booked, not the cut service. If you are more than 15 minutes late and we do not have enough time to perform the service due to timing , you will be charged in full. We appreciate your understanding and cooperation in following our cancelation policy. Our goal is to provide the best possible service to all of our clients, and this policy helps us achieve that goal by ensuring that our makeup artist time is used efficiently and effectively.